Shipping policy
1. Order processing times
All orders are processed within 3–5 business days (excluding weekends and public holidays) after you receive your order confirmation email. You will receive a notification when your order has shipped.
2. Shipping rates & delivery estimates
Shipping fees are calculated and displayed at checkout.
Rates are based on the total parcel weight and are added to your order amount. We recommend grouping items into a single order to minimize shipping costs.
Shipping within mainland France
Carrier: Chronopost (pickup point).
3. Shipping areas
We currently ship within mainland France. For deliveries outside this area, please contact us directly to discuss available options.
4. Order tracking
Once your order has shipped, you will receive an email with a tracking number to follow your delivery status.
5. Returns, exchanges & refunds
For more information, please see our Return Policy.
6. Contact
If you have any questions regarding your order or our shipping policy, please contact us at: fille.delune@yahoo.com.
All orders are processed within 3–5 business days (excluding weekends and public holidays) after you receive your order confirmation email. You will receive a notification when your order has shipped.
2. Shipping rates & delivery estimates
Shipping fees are calculated and displayed at checkout.
Rates are based on the total parcel weight and are added to your order amount. We recommend grouping items into a single order to minimize shipping costs.
Shipping within mainland France
Carrier: Chronopost (pickup point).
- Weight up to 1 kg — €5
- 1 kg to 4 kg — €8
- 4 kg to 10 kg — €16
- 10 kg to 20 kg — €25
3. Shipping areas
We currently ship within mainland France. For deliveries outside this area, please contact us directly to discuss available options.
4. Order tracking
Once your order has shipped, you will receive an email with a tracking number to follow your delivery status.
5. Returns, exchanges & refunds
For more information, please see our Return Policy.
6. Contact
If you have any questions regarding your order or our shipping policy, please contact us at: fille.delune@yahoo.com.
